Terms of Use

Last updated: 24-Aug-2023

Welcome to UmaNar Global Solutions Private Limited ("UmaNar Global Solutions", "we", "us", or "our"). By accessing or using our Medallia CX services ("Services"), you agree to comply with and be bound by these Terms of Use ("Terms"). Please read these Terms carefully before using our Services.

1. Acceptance of Terms

By using our Services, you agree to these Terms and any additional terms and conditions that may apply to specific features of the Services. If you do not agree to these Terms, you should not use our Services.

2. Use of Services

You agree to use our Services only for lawful purposes and in a manner consistent with these Terms and any applicable laws and regulations. You may not use our Services to engage in any illegal, harmful, or fraudulent activities.

3. User Accounts

To access certain features of our Services, you may need to create a user account. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to accept responsibility for all activities that occur under your account.

4. Privacy

Your use of our Services is also subject to our Privacy Policy, which can be found here. By using our Services, you consent to the practices described in the Privacy Policy.

5. Intellectual Property

The content, design, logos, and other materials on our website and within our Services are protected by intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works based on our content without our prior written consent.

6. Prohibited Activities

When using our Services, you agree not to:

- Violate any applicable laws or regulations.

- Infringe upon the rights of others, including intellectual property rights.

- Use our Services to distribute or transmit any viruses, malware, or other harmful software.

- Engage in any unauthorized data mining, scraping, or harvesting.

- Impersonate another person or entity.

- Interfere with or disrupt the integrity or performance of our Services.

7. Limitation of Liability

UmaNar Global Solutions shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our Services, even if we have been advised of the possibility of such damages.

8. Indemnification

You agree to indemnify and hold UmaNar Global Solutions, its officers, directors, employees, and affiliates, harmless from any claims, damages, liabilities, and expenses (including attorney's fees) arising out of your use of our Services, violation of these Terms, or infringement of any rights of a third party.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or relating to these Terms or our Services will be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective upon posting the revised Terms on our website. Your continued use of our Services after the changes will constitute your acceptance of the revised Terms.

If you have any questions about these Terms, please contact us at contact@umanar.com

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms of Use.